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Returns & Exchanges
Shop with confidence. If something is not quite right, you can easily return your item(s) within 14 days after receiving your order.
14-day returns
Return your order within 14 days after delivery.
Easy process
Complete your return in just a few simple steps.
Personal support
Our customer service team is here to help when needed.
Return conditions
Please make sure all items are unused, in perfect condition and returned with the original labels attached.
How to return your order
2
Enter your details
Fill in your order number or tracking number and your postcode.
3
Send your parcel
Select the item(s), choose your return reason, print your label and drop off your parcel.
Return address
Elsewhere Fashion
Koningstraat 25
6811 DG Arnhem
The Netherlands
Refunds & return costs
Return costs are €4.95 for Europe Zone 1 and Zone 2.
For returns from other countries, please contact us via
contact@elsewherefashion.com.
Need help?
Please include a copy of your order in the parcel. You can find this in your shipment or in your webshop account.
Questions? We are happy to help via
contact@elsewherefashion.com.
Received a damaged or incorrect item?
Please contact us before returning your parcel. We will help you with a suitable solution as quickly as possible.
Please note: If damage occurs due to careless handling or fitting, this may be deducted from your refund.
Shop with confidence
Carefully designed fashion from Europe, combined with clear service and easy returns.